Building a unified workflow tool for global communicators
Overview
Sarah co‑built the Global Content Management Planner, a SharePoint‑based tool that consolidated multiple workflows into one streamlined system.
Challenge
Global communicators were using a patchwork of tools — Asana, Excel, Outlook, Word — creating inefficiencies and misalignment.
Approach
Sarah designed the tool’s structure, logic, and user experience, collaborated with SharePoint developers, and led a soft rollout to ensure clarity and adoption. She created guidance, best practices, and training to support global users.
Impact
- Replaced four separate tools with one unified system
- Improved alignment between content owners and distribution teams
- Became the key source of truth for global content planning
- Recognized as a major innovation for the communications function
